Ensure that our quality policy and standards are an integrated part of our business, Customer focused, and that they are understood at all levels throughout the organization.

Align objectives and targets to promote continuous improvement in performance. Monitor, measure, appraise, and report quality performance and corrective actions.

Assess during recruitment and provide appropriate training to all staff ensuring their competency to carry out assigned responsibilities and authorities.

Identify, assess, and mitigate quality risks, and opportunities, including planned changes and lessons learned.

Identify, report, investigate and analyze quality issues and implement corrective actions to prevent recurrence.